How Will I Receive Updates On My Vehicle
Service advisors provide updates via phone or text on repairs, approvals, and pickup instructions.
Quick Summary
Receive service updates and repair status from your advisor.
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CA
Answered by Annie Brockway
Last updated 12/5/2025, 4:10:27 PM
Your dedicated service advisor will contact you by your preferred method (phone or text) with status updates, repair recommendations, approval requests, and final pickup information.
- Preferred contact: Let us know if you prefer a call or a text message
- Milestones: Diagnosis estimate, repair approval, completion
- Questions: Feel free to call us any time during our business hours
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